Privacy Policy

Last updated:

AI Solutions Brisbane (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or contact us.

Important: Please do not submit sensitive personal information (such as passwords, government identification, or financial details) through our website forms or chatbot.

1. Personal information we collect

We may collect personal information that you voluntarily provide, including:

Your name and company name
Your email address
Your industry and workflow details submitted via the Free AI Audit form
Messages you choose to share via our website chatbot (if enabled)

2. How we use your information

Your information is used to:

Respond to enquiries and provide a free AI audit
Communicate with you about your request and our services
Prepare recommendations requested by you
Improve our website and service offerings

3. Chatbot use

Our website may include an AI-powered chatbot. Conversations may be processed by third-party providers and may be reviewed to improve response quality. Please avoid sharing confidential or sensitive information through the chatbot.

4. Disclosure to third parties

We do not sell or rent your personal information. We may share information only with trusted third-party service providers where required to operate our website and communicate with you, including:

Website hosting and form processing (e.g. Netlify)
Email services (e.g. Google Workspace / Gmail)
Chatbot service providers (if enabled)

5. Data storage and security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no internet transmission is completely secure.

6. Overseas data processing

Some third-party service providers may store or process data outside Australia. Where this occurs, we work with reputable providers and take reasonable steps to protect your information.

7. Cookies and tracking

We do not use advertising or tracking cookies. Limited cookies may be used for essential website functionality or embedded tools. For details, see our Cookies Notice.

8. Access and correction

You may request access to, correction of, or deletion of your personal information by contacting us.

9. Contact us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

AI Solutions Brisbane
Email: dan@aisolutionsbrisbane.com